Terms & conditions

The small print for booking a Felloe supper. If anything’s unclear, email hello@felloe.co.uk and we’ll happily chat it through.

Tickets & payment

• Tickets are sold through Ticket Tailor via felloe.co.uk.
• The full price, including any booking fee, is shown before you pay.
• You pay in full by card when you book.
• Once you’ve booked, you’ll receive a confirmation email. This is your proof of entry.

Cancellations & refunds

• If you cancel 7 days or more before, we can offer a full refund or a transfer to another upcoming supper, subject to availability.
• Unfortunately, after that we can’t issue a refund as we’ll already have incurred costs for your meal. You’re welcome to gift your ticket to a friend - just send us their name & email.
• If we cancel or reschedule a supper, we’ll offer you a full refund or a transfer.
• If a supper is sold out, you can join the waitlist. If a seat becomes available, we’ll get in touch with the next person on the list.

Code of conduct

Felloe is built on care, curiosity & community. We ask every guest to:

• arrive with an open mind & heart
• engage respectfully with others
• honour the confidentiality & spirit of intimate conversation

We may ask anyone whose behaviour doesn’t fit these values to leave, or refuse entry.

Dietary requirements & accessibility

Tell us about any dietary requirements or accessibility needs when you book, or email hello@felloe.co.uk. We’ll do our best to accommodate them, but because we work from a very small kitchen, we can’t make any guarantees.

Photography

We sometimes take photos or short clips at suppers for our website and social media. If you’d rather not be photographed, tell a Felloe host when you arrive and we’ll leave you out.

Liability

We take great care to create safe & welcoming evenings. We’re not responsible for loss of or damage to personal belongings, unless it results from our negligence.

Nothing in these terms limits liability where the law does not allow it, including for death or personal injury caused by our negligence.

Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page. Any changes will apply to bookings made after the terms are updated.

Get in touch

If you have any questions about these terms, email hello@felloe.co.uk.